Technical support - free on demand

Due to the nature of Sovereign’s business, it is essential to have experienced personnel to answer customer queries. Sovereign prides itself on its position to react quickly, thus reducing any problems the customer may have.

Key tech support points:

• Each unit is fitted with a tag with details of the technical help line
• Full technical support available
• One off units made to OE specification
• OE quality components used
• Fitting notes included in box or available for customer invoices
• Technical team can call distributor’s customers if required
• Ability to increase productivity according to customer demand.
  
  

Training support

Supporting the programme with a full range of training

As part of its added value service to customers, Sovereign offers training to customers on its increasing product range and the variety of services available from the company in order to benefit customers.

This includes training on the use of electronic trading along with using Sovereign’s market leading catalogue. Furthermore, Sovereign sees itself as an extension of a customer’s business, providing first class technical support and training to end users.

Download Fitting Notes for Alternators and Starter Motors

Ignition Coils Technical Information Sheet (136.02 kB)

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Clutch Pulley Technical Specification (853.53 kB)